Terms and Conditions

Deliveries
Please see our delivery page for details regarding delivery of orders.

Cancellations
Due to the perishable nature of our trade, orders cannot be cancelled less than 3 days before delivery date.

Returns policy
Due to the perishable nature of our trade, we will not accept any returns, however should a customer be unhappy with any produce received we will be happy to refund the cost of said produce either to their card account or with a replacement in their next order free of charge or by deducting the required amount off their next order.

In order for us to ensure our courier is not at fault for any damage to the produce during transit we will require photographic evidence of all complaints.

Complaints
Customers must report any unsatisfactory goods within 24 hours of accepting deliveries otherwise no complaints will be entertained, due to the perishable nature of the goods involved.

Contacting Us
You can find our contact information at all times by visiting the contact page.

Privacy Policy
The following information describes how and why we obtain, store and process data which can identify you. We may update this information from time to time. We may collect your IP address and use cookies unless in order to store your details unless you configure your web browser not to accept them. We collect this information to assist your use of the site and for statistical analysis.

We will only pass on information about you as an individual (as opposed to aggregate information) to third parties to enable us to perform services requested by you or with your prior consent. In certain circumstances we may need to disclose information about you if you breach this privacy policy or if you breach the Terms and Conditions. We may also disclose or access your account if required to do so by law or by any Governmental body.

Security
Certain areas of the site may encrypt data using SSL or a comparable standard. However, no data transmission over the Internet can be guaranteed to be totally secure. As a result, whilst we strive to protect your personal information, we cannot ensure or warrant the security of any information which you send to us, and you do so at your own risk.